Increase in customer experience and the achievement of sales targets in outlets for consecutive years from 2015 – 2016 through customized team bonding and engagement sessions.
Conducted team building sessions for Shell Refinery, P.D. operation units & turnaround team & contractors. The turnaround in 2005 was a huge success with reported cost savings and zero accidents. Also, was engaged by Shell Refinery senior leadership team, IT, Finance & Retail Select, Supply Change Management, Governance, Risk [...]
Conducted a team building session for Petronas Carigali Pulai Workover team to focus on synergizing efforts. The team achieved a cost savings of RM7.6 Million and workover duration ahead of time by 32 days. Also conducted for Permata – Skill Groups, UTP Scholars, Mitco Japan – 2008, GTS-CPPO (Project [...]
2002 – 2003 – Conducted an alignment program for 500 NEO engineers of Maxis called “Challenge of Performance Excellence” (COPE) to achieve operational excellence. The action plan discussed in the program was adopted by Maxis. The success story of this initiative enabled us to conduct for the senior management [...]
Embarking on a 3 years transformation project 2009 – 2011 with Ajinomoto to conduct 3 levels of teambuilding program to transform and enrich the Ajinomoto’s culture towards innovation. 2015 – assisting in developing internal brand ambassador & sharing Ajinomoto Group Principles company-wide. 2017 – conducting Creating Shared Value (CSV) [...]
2004 & 2005 – Conducted 9 team building sessions for DiGi Technical, Information Technology, Legal, Regulatory and IM Division with a population of about 1000 staff focusing on DiGi’s Culture Change Journey (CCJ). 2005 – Build on 2004 success, phase 2 project focuses on service and operational efficiency to [...]
Since 2000, Lee’s team has trained about 15,000 Maybankers in areas of service quality, team building and motivation & leadership. In 2003, Lee undertook one of the biggest project in the nation, training 13,000 Maybank staff in a program – Teaming To Battle – involving 400 branches nationwide both [...]
Lee is credited for designing & conducting the culture change program for AirAsia, the biggest low cost carrier in Asia. The culture change programs which reached out to Philippines, Thailand, Indonesia & Malaysia totalling 1500 participants is designed to support the human capital development strategy of AirAsia. Lee is [...]